FAQ

一般問題:

  1. 門市地址:

    • 我們門市位於香港九龍楓樹街15號地下。
  2. 布料製成產品:

    • 可以製成產品出售,但請標示布料出處。
  3. 網站貨幣單位:

    • 我們的貨幣單位是港元(HK$)。

寄貨問題:

  1. 布料寄送範圍:

    • 我們的布料可以安排寄送,目前服務範圍包括香港、澳門、中國大陸、台灣、英國、加拿大、日本美國、澳洲、法國、新加坡、馬來西亞等地區。
  2. 運送方式:

    • 對於香港、澳門、中國大陸和台灣地區,我們使用順豐快運進行寄送,運費由收件人於收貨時支付。
    • 對於其他地區,我們將根據目的地選擇適合的快遞公司,例如香港郵政、FedEx、UPS或DHL等。
  3. 付款後寄出時間:

    • 現貨款式通常需要2個工作天寄出,預訂款式則需要10-14個工作天。

General Questions:

  • Store Address:

    • We have a store located at G/F, 15 Maple Street, Kowloon, Hong Kong.
  • Fabric into Products:

    • Fabrics can be made into products for sale, but please indicate the source of the fabric.
  • Website Currency Unit:

    • Our currency unit is the Hong Kong Dollar (HK$).

Shipping Questions:

  • Fabric Shipping Range:

    • Our fabrics can be arranged for shipping. The current service coverage includes regions such as Hong Kong, Macau, Mainland China, Taiwan, United Kingdom, Canada, Japan, United States, Australia, France, Singapore, Malaysia, and others.
  • Shipping Methods:

    • For Hong Kong, Macau, Mainland China, and Taiwan, we use SF Express for shipping, with shipping fees to be paid by the recipient upon delivery.
    • For other regions, we will select suitable courier services based on the destination, such as Hong Kong Post, FedEx, UPS, or DHL.
  • Shipping Time After Payment:

    • In-stock items typically take 2 working days to be shipped, while pre-order items usually require 10-14 working days for dispatch.