Shipping Policy

尊貴嘅客戶您好!感謝您選擇我地布創作,以下係我地嘅寄送政策:

  1. 送貨服務範圍
    我地布創作嘅布料可以代客安排寄出,目前服務範圍包括香港、澳門、中國大陸台灣、英國、日本、加拿大、美國、澳洲、法國、新加坡、馬來西亞地區。

  2. 運送方式

    • 對於香港、澳門、中國大陸同台灣地區,我地會選用順豐快運進行寄出,運費將由收件人於收貨時支付。
    • 對於其他地區,我地將根據目的地選擇適合嘅快遞公司,包括香港郵政、Fedex、UPS 或者DHL等。
  3. 運費

    • 香港、澳門、中國大陸同台灣地區嘅運費係到付。
    • 對於其他地區,我地會事先向客戶報價,確認後再進行寄出。
  4. 服務保障
    寄出前,我地會事先向客戶報價,確保運費透明清晰。客戶可以放心,我地會盡最大努力確保您嘅包裹安全送達目的地。

如有任何疑問或特殊要求,請隨時聯絡我地嘅客戶服務團隊。我地期待為您提供最優質嘅服務,謝謝!

Dear valued customers,

Greetings! We appreciate your choice in selecting our fabric creations. Here is our shipping policy:

Delivery Service Coverage:
Our fabric creations can be shipped on behalf of the customer, with current service coverage including Hong Kong, Macau, Mainland China, Taiwan, United Kingdom, Japan, Canada, United States, Australia, France, Singapore, and Malaysia.

Shipping Methods:
For Hong Kong, Macau, Mainland China, and Taiwan, we utilize SF Express for shipping, and the shipping fees are to be paid by the recipient upon delivery. For other regions, we will choose suitable courier services such as Hong Kong Post, FedEx, UPS, or DHL based on the destination.

Shipping Fees:
Shipping fees for Hong Kong, Macau, Mainland China, and Taiwan are payable upon delivery. For other regions, we will provide a quote to the customer prior to shipment.

Service Guarantee:
Before shipping, we will provide a transparent and clear quote to the customer to ensure clarity on shipping fees. Customers can rest assured that we will make every effort to ensure the safe delivery of your package to the destination.

If you have any questions or special requests, please feel free to contact our customer service team. We look forward to providing you with the highest quality service. Thank you!